FlexCall
basic fees or registration fees.
You can save up to 95% compared to the standard rates of your mobile network operator.
Calls are made through top quality phone connections.
Procedure & Handling
Making a phone call is as easy and comfortable as making any standard call from your smartphone.
Just use the dial pad to dial the number manually, or select from your contact list who you wish to call.
At the same time, you are able to select the proper service. (Callthrough, Callback, or SMS). There is no simpler, or more comfortable way of making a phone call!
Callback, Call through or SMS?
This App offers you the following features: Callback
Callback should be your choice if you are traveling abroad and want to make cost effective
calls.
With “Callback”, your phone call will be returned.
Costs apply to the connection to the target number, the (national) callback to your smartphone as well as (abroad) roaming cost for the incoming call.
The roaming cost however, is dependent on your mobile service provider, as well as the country in which you currently are.
Despite this cost, “Callback” is usually significantly more reasonable than the direct call from your smartphone from abroad to the desired target number.
You save between 30% and 80% compared to the rates for calling directly from abroad.
Do you have access to mobile internet?
Then you can benefit from our inexpensive top quality calls just by selecting the VoIP service. This is provided your mobile operator does not generally block VoIP calls and that you have sufficient bandwidth for calling.
The safest way to satisfy these requirements is to use your local Wi-Fi.
Call through (Direct Call)
This is a service for cost-efficient domestic calls.
You are dialing in using a German landline number and converse through FlexCall. Especially for international calls, or calls to competitive mobile networks, you can save a lot of money.
SMS (Short Messages)
The app enables you to send inexpensive messages all over the world.
Choose SMS as service from your contact list, or your dialer and start typing. Your message will be sent immediately.
VoIP (Voice over IP)
Do you subscribe to a mobile data connection?
You can choose the VoIP services to make cost effective calls and benefit from the superior sound quality of our VoIP service.
However, it requires that your mobile service provider offers VoIP calls and that you have enough bandwidth available to make a call.
It is best to use a Wi-Fi (wireless) connection.
You benefit from a high bandwidth and VoIP calls are usually accessible.
Settings
In settings, you can edit your configuration.
This will, for example, be helpful when you are traveling in a foreign country and therefore want to use another dial-in number.
My Phone Number
To authenticate yourself for using the provided services, your valid phone number has
to be registered in your account.
In general, if you registered properly your phone number will be registered automatically.
Dial-in Numbers
Choose which type of dial-in numbers you wish to use.
You can choose between your landline, or an automatic setting.
The landline is a regular landline number that you should use if you own a landline that offers a flat rate.
Automatic – if you do not have any preference, the app decides for you and selects one of the available dial-in numbers.
Location Selection
To automatically select the best geographical dial-in number for you, you can edit your
actual location.
actual location, a number is chosen for you to use for this phone call, which in turn is
cost-effective for you.
Call History
In this view, your last used services are listed in chronological order.
For every entry, time, date, call duration, costs of the call and price per Minute/SMS unit are displayed.
Online-/Offline Mode
Depending on your connection status, this app provides all features (online), or only a
limited range of functions (offline).
This icon informs you at any time whether you are in online, or offline mode.
Cost Control
Using the app assures that you have 100% control over your expenses at any time.
If you are online your current balance will always be displayed. In addition, you see the cost per minute for a destination after you type in the target number.
Only the basic fees are added, which depend on your mobile network operator.
Payment Procedure
All services are paid from your FlexMoney account.
For using the provided services, you have to have sufficient FlexMoney credit available.
How Do You Add Credit To Build Your FlexMoney?
You receive FlexMoney with every shopping trip at a FlexKom acceptance terminal, or you can add credits at any time from your back office via PayPal, credit card, or bank transfer.
With A FlexKom Franchise, ALL Your Calls Are FREE.
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